The Bank of Khyber (BOK) is a leading financial institution known for its commitment to excellence, innovation, and customer service. As we continue to expand and enhance our services, we are seeking dynamic and skilled professionals to join our IT Division, SME, Retail Banking, and Customer Due Diligence teams. If you are looking for a challenging and rewarding career in the banking sector, we invite you to explore the following opportunities.
Main Responsibilities
IT Division
System Development and Maintenance
- Develop, test, and implement new software applications.
- Maintain and upgrade existing systems to enhance functionality and efficiency.
- Troubleshoot and resolve technical issues to ensure smooth IT operations.
Network Administration
- Manage network infrastructure, ensuring optimal performance and security.
- Monitor network traffic and implement measures to prevent unauthorized access.
Data Management
- Oversee data storage solutions, ensuring data integrity and availability.
- Implement data security protocols to safeguard sensitive information.
SME Banking
Client Relationship Management
- Develop and maintain strong relationships with SME clients.
- Provide tailored financial solutions to meet the unique needs of small and medium enterprises.
Credit Assessment and Risk Management
- Conduct credit assessments and analyze financial statements.
- Monitor and manage credit risk to maintain a healthy loan portfolio.
Product Development
- Develop and enhance banking products and services for the SME sector.
- Collaborate with marketing teams to promote SME banking solutions.
Retail Banking
Customer Service Excellence
- Deliver exceptional customer service, addressing inquiries and resolving issues promptly.
- Assist customers with account management, transactions, and banking products.
Sales and Business Development
- Identify opportunities to cross-sell and upsell banking products.
- Achieve sales targets and contribute to the growth of the retail banking segment.
Branch Operations
- Ensure smooth and efficient branch operations.
- Implement and adhere to bank policies and procedures.
Customer Due Diligence (CDD)
Compliance and Regulatory Adherence
- Ensure compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
- Conduct thorough customer due diligence and ongoing monitoring.
Risk Assessment
- Identify and assess potential risks associated with customer relationships.
- Implement risk mitigation strategies and escalate issues when necessary.
Documentation and Reporting
- Maintain accurate and up-to-date customer records.
- Prepare and submit reports to regulatory authorities as required.
Job Requirements
IT Division
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven experience in software development, network administration, or data management.
- Strong problem-solving skills and attention to detail.
- Proficiency in programming languages and network security.
SME Banking
- Bachelor’s degree in Business, Finance, or related field.
- Experience in SME banking or a similar role.
- Strong analytical skills and knowledge of credit assessment.
- Excellent communication and relationship management skills.
Retail Banking
- Bachelor’s degree in Business Administration, Finance, or related field.
- Experience in retail banking or customer service roles.
- Strong sales acumen and customer-focused mindset.
- Ability to work in a fast-paced environment and meet targets.
Customer Due Diligence (CDD)
- Bachelor’s degree in Law, Business, Finance, or related field.
- Experience in compliance, risk management, or a similar role.
- In-depth knowledge of KYC and AML regulations.
- Strong analytical skills and attention to detail.
The Bank of Khyber offers competitive salaries, comprehensive benefits, and opportunities for professional growth. If you are passionate about banking and meet the qualifications, we encourage you to apply and become part of our esteemed team.
